Customer Testimonials

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DealerRater May 3, 2024

Todd Snodgrass is an outstanding buyer for Bill McRae Ford! He is extremely knowledgeable about truck values and very easy to work with. The drivers that picked up my truck were prompt, professional and fun to talk to. I highly recommend checking with Todd and Bill McRae Ford if you have a vehicle to sell.

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DealerRater May 3, 2024

Very pleased with everyone that was involved in the process of getting this truck I’m very happy with it Johnathan is very down to earth and very trustworthy and just a good man I can’t thank Mrs Becky and Mr Loy enough for all they did Thank y’all all again

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DealerRater Mar 30, 2024

Nice hometown, friendly people. They said they would have everything ready when I got there after my 3 hour drive. And they did I was out in short time.

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DealerRater Mar 30, 2024

Jonathon was an amazing salesman! I have never had such a great experience buying a car! No pressure and he is determined to find you exactly what you want! He put me in the car of my dreams with no hassle! He truly is excited to help his customers!

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DealerRater Mar 29, 2024

Jonathon went above and beyond to get us into a vehicle that fit our budget! Highly recommend him to everyone!

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DealerRater Dec 20, 2023

Just purchased a 2017 Camaro SS on 12-2-2023. Spoke with a wonderful gentleman on the phone (Steven) who prepared my deal but was not present when I purchased the car. In his place I dealt with Mr Tim Herrick. Both are simply amazing sales people my experience at this dealership with the sales people alone was great but would really topped it off for me was my experience with the finance manager Becky Hanna. It's been a long time since I met someone so genuine .. The customer service at this dealership is definitely five stars . I would recommend this ...

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DealerRater Nov 9, 2023

Hats off to the Service Department. We had an emergency, we had lost valuable documents under the console and we only had a few hours before we needed to use those documents. We know how busy they are and thought they could never have enough time to help us. They made room for us and within minutes they were able to get into the console and recover the lost documents. They really saved our bacon................oops, not that bacon. We have always been able to depend on them for the best service (20 years). A huge thank you to Kevin (service ...

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DealerRater Apr 26, 2023

Cheers to Bill McRae Ford, Maegan Jones, and the mobile service guys! Came to my rescue this morning when I had a flat tire. They got there quick and were super friendly. Oh, and did I mention I drive a Chevy not a Ford? Yes, this service will service other models besides Fords.

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DealerRater Mar 21, 2023

I was very happy to have met Coop, he is fantastic and no pressure sales and he assisted us in finding the right SUV, We purchased an Expedition Timberline on 3-18-2023 and couldn't be happier in the experience and small town hospitality this dealership offers. Our finance person BECKY worked hard to get our deal done and finished and send us on our way. I will definitely come back to see Bill McRae Ford for our next purchase.

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DealerRater Feb 24, 2023

Very happy with my experience & staff from this dealership! These guys are the real deal when it comes to buying trucks!

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DealerRater Aug 30, 2022

Great customer service! Very friendly and easy to work with. Thank you Mike Grubbs. A

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DealerRater May 23, 2022

The very best experience I’ve ever had buying a vehicle! Everything was done over the phone in one day and my 2021 Ford F-150 Lariat was delivered 300 miles to my house the very next day. The vehicle was in the exact condition the salesman Mike Grubbs told me it was in. They did not try to over charge me for the truck or the delivery like most other dealerships would have done. I would like to thank Mike Grubbs the salesman and Coach the delivery person for making this so easy. Truly an amazing experience. I will buy all my ...

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DealerRater Apr 12, 2022

It was a pleasure doing business with Tim Herrick! He went above and beyond what is expected pf a car salesman.

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DealerRater Sep 22, 2021

I had an easy, no hassle or pressure car buying experience. Would highly recommend Bill McRae Ford. Todd Snodgrass went above and beyond to help me. He was very nice, as was Becky in finance.

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DealerRater Sep 22, 2021

I was treated so kindly by Mike Cooper at Bill McRae Ford. I will always be his customer

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DealerRater Sep 9, 2021

The sale person Todd was great Friendly's Beckey that did the contracts is a beautiful person friendly I was really impressed with the service.

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DealerRater Jan 25, 2021

We highly recommend Bill McRae Ford and the wonderful and very knowledgeable sales lady Dawn Dillon. The no pressure dealership with great home town values!

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DealerRater Jan 20, 2021

Very good service and Mr. Snodgrass was very helpful in the purchase of the F250. Will be glad to purchase next required vehicle at Bill McRae. Recommend others to watch for their specials that are advertised. Thanks again Todd for the help in our purchase.

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DealerRater Jan 12, 2021

We were very pleased with the way we were treated before during and after our Ford Taurus purchase Jan 5 2021 The best service ever Thank You God bless this Company

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DealerRater Oct 21, 2020

Another Excellent experience at Bill McRae Ford! Purchased a fourth vehicle, this time a Ford Truck. My salesman was Fabulous... professional, knowledgeable and searched til he found just what I wanted!! Best in the business and no better place to buy a car! thanks!

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DealerRater Nov 21, 2019

Service was great! Dawn Dillon was fantasic! She was so helpful and even came to my home to set up my garage door opener. I will always recommend Bill McRae Ford Lincoln!

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DealerRater Aug 23, 2019

We bought our truck from Dawn at Bill McRae Ford. She was awesome Not one of those pushy salespeople that no one wants. She listened to us and got exactly what we asked for.

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DealerRater Apr 25, 2017

Cory Coleman & Adam Oliver are awesome! The entire buying process was like no other. Nice to be treated right & listened to. Avoid Peltier!! Buy McRae!

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DealerRater Dec 8, 2016

I just wanted to say how greatful I am to the Bill McRae Service Department personel. My wife was on a trip to Fort Worth by herself and had car trouble and had to stop at Bill McRae Dealership to find out the problem. They got her right in, found the problem and fixed the problem and got her back on the road in a very short time. Thanks Again, Bill McRae Service Deptment Personel

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DealerRater Jan 13, 2016

A little over a year ago, December 2014, my husband mentioned to one of the salesmen at Bill McRae that some time in the New Year we would be looking for a good used mid sized SUV while waiting on some routine maintenance on his pick- up. The next thing he knew, that salesman came driving up in a beautiful 2011 Lincoln MKX- like new, one owner, about 40K miles. They had taken it as a trade on a 2015 frim a repeat customer. Needless to say it far exceeded our expectations in what we would be able to find. The whole process ...

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